Inside Sales Associate — Electrical Distribution Pro

US-Electrical-Services-2; New Rochelle (NY); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Matching 401(k)

Company-paid Life Insurance + AD&D

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Job summary

U.S. Electrical Services, Inc. (USESI) seeks an Inside Sales Associate through Monarch Electric Supply to join our growing team. You will handle inquiries, process orders, provide quotes, and assist outside sales with follow-ups, while maintaining strong customer relationships.

Ideal candidates have 2+ years in inside sales or electrical distribution, and proficiency with MS Office and ERP systems. The role offers competitive benefits and a dynamic, fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Inside Sales

Customer Service

MS Office

Electrical distribution

ERP familiarity

Education

High school diploma

Tools

Eclipse ERP

Solar ERP

Job description

U.S. Electrical Services, Inc. (USESI) seeks an Inside Sales Associate through Monarch Electric Supply to join our growing team. You will handle inquiries, process orders, provide quotes, and assist outside sales with follow-ups, while maintaining strong customer relationships.

Ideal candidates have 2+ years in inside sales or electrical distribution, and proficiency with MS Office and ERP systems. The role offers competitive benefits and a dynamic, fast-paced environment.