Inside Sales Specialist - Day 1 Benefits & Growth

Commercial Metals Company; Manassas (VA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Day 1 Benefits Coverage

Day 1 Paid-time Off

401(k) company match

Competitive compensation and bonuses

Life and disability insurance

Employee stock purchase plan

Training and advancement opportunities

Job summary

Commercial Metals Company is seeking an Inside Sales Specialist to respond to customer inquiries, prepare quotes, and process orders. You will collaborate with production, logistics, and credit teams to ensure customer satisfaction and timely delivery.

The role requires 2+ years in inside sales or order management, strong communication, and proficiency with CRM systems and Excel. A fast-paced, team-oriented environment offers opportunities for growth and training.

Qualifications

• 2+ years of inside sales, customer service, or order management experience (construction or manufacturing industry preferred).
• Strong verbal and written communication with a customer-service mindset.
• Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Experience with CRM systems, Microsoft Excel, Smartsheet, and order entry software.
• Ability to interpret technical information and convey it clearly to customers.
• Strong attention to detail, organizational skills, and follow-through.
• Team-oriented with cross-department collaboration.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and online platforms.
• Prepare and follow up on quotes, bids, and project submittals.
• Process sales orders accurately and ensure proper documentation.
• Collaborate with production, logistics, and credit teams to meet customer requirements.
• Provide technical support and product recommendations to customers.
• Maintain accurate records of customer interactions, orders, and opportunities in CRM.
• Proactively reach out to existing customers to promote products, services, and new offerings.
• Assist Outside Sales Representatives with account support, project tracking, and reporting.
• Resolve customer concerns quickly and professionally.
• Participate in sales meetings, training, and performance reviews.

Skills

Customer service

Communication

Multi-tasking

Team collaboration

Education

High school diploma or GED

Associate or bachelor’s degree in business/marketing (preferred)

Tools

CRM systems

Microsoft Excel

Smartsheet

Order entry software

Job description

Commercial Metals Company is seeking an Inside Sales Specialist to respond to customer inquiries, prepare quotes, and process orders. You will collaborate with production, logistics, and credit teams to ensure customer satisfaction and timely delivery.

The role requires 2+ years in inside sales or order management, strong communication, and proficiency with CRM systems and Excel. A fast-paced, team-oriented environment offers opportunities for growth and training.