Strategic Inside Sales & Account Growth Specialist

All Metals; South Carolina; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

All Metals in the United States seeks an Inside Sales Representative to support sales activities, manage customer accounts, and develop new business opportunities. You will oversee order entry, ensure product accuracy, coordinate delivery, and proactively communicate confirmations or any issues to ensure a smooth customer experience.

Key responsibilities include managing accounts for timely delivery and retention, handling phone and email communications, researching leads and trends,

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in business or related field preferred.
• 1–3 years of sales, customer service, or business-related experience preferred.

Responsibilities

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention.
• Handle inbound and outbound customer communications including phone and email.
• Research prospective leads, identify customer buying trends, and provide reports to management.
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times.
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers.
• Develop and maintain professional relationships with customers and support customer service needs.
• Communicate effectively with customers regarding quotes, orders, and material applications.
• Prepare and submit sales reports and performance data as required.
• Work closely with sales teams to support growth and meet customer requirements.
• Perform additional duties as assigned.

Skills

Communication skills

Multitasking

Attention to detail

Teamwork

CRM/ERP proficiency

Steel knowledge

Analytical thinking

Education

High school diploma or equivalent

Bachelor’s degree in business or related field

Tools

Microsoft Word

Excel

Outlook

CRM/ERP systems

Job description

All Metals in the United States seeks an Inside Sales Representative to support sales activities, manage customer accounts, and develop new business opportunities. You will oversee order entry, ensure product accuracy, coordinate delivery, and proactively communicate confirmations or any issues to ensure a smooth customer experience.

Key responsibilities include managing accounts for timely delivery and retention, handling phone and email communications, researching leads and trends,