Inside Sales Specialist — Construction Materials

Foundation Building Materials, LLC; Lincoln (NE); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

Life Insurance (AD&D)

401(k) with company match

Job summary

Foundation Building Materials is seeking an Inside Sales Professional to build strong customer relationships and provide expert guidance from front counter to tailored solutions. You will be the heart of our sales process, delivering accurate quotes, handling inquiries, and supporting showroom operations.

You will manage orders, coordinate deliveries, and collaborate with outside sales to meet customer needs while upholding our values.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently.
• Familiarity with Windows operating systems.
• Warehouse work including forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise and manage documentation for large projects.
• Coordinate deliveries with Operations staff and purchase/delivery of special products.
• Attend all required sales meetings and company trainings.
• Support Safety, Customer Focus, Teamwork, Integrity and Company Values.

Skills

Verbal communication

Customer service

Time management

Education

High school diploma or equivalent

Tools

Windows OS

Forklift experience

Job description

Foundation Building Materials is seeking an Inside Sales Professional to build strong customer relationships and provide expert guidance from front counter to tailored solutions. You will be the heart of our sales process, delivering accurate quotes, handling inquiries, and supporting showroom operations.

You will manage orders, coordinate deliveries, and collaborate with outside sales to meet customer needs while upholding our values.