Inside Sales Pro: Build Relationships, Drive Solutions

Foundation Building Materials; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

Voluntary Life & AD&D Insurance

Critical illness coverage

Hospital Indemnity

Legal Insurance Plan

401(k) with company match

Job summary

Foundation Building Materials is hiring Inside Sales Professionals to build strong customer relationships through expert guidance and service. You will handle inquiries, provide product knowledge, generate quotes, and support orders from the front counter to showroom operations.

You will balance cash handling, use billing software, and coordinate deliveries while collaborating with outside sales and internal teams to ensure customer satisfaction and profitable sales.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise and manage documentation for large projects.

Skills

Customer service

Sales

Verbal communication

Telephone manner

Time management

Windows

Education

High school diploma or equivalent

Job description

Foundation Building Materials is hiring Inside Sales Professionals to build strong customer relationships through expert guidance and service. You will handle inquiries, provide product knowledge, generate quotes, and support orders from the front counter to showroom operations.

You will balance cash handling, use billing software, and coordinate deliveries while collaborating with outside sales and internal teams to ensure customer satisfaction and profitable sales.