Inside Sales Pro: Customer-Driven Quote Expert

Foundation Building Materials; Stoneham (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

Voluntary Life and AD&D Insurance

Critical illness, Hospital Indemnity,

Legal Insurance Plan

Generous 401(k) plan with company matc

A career path designed with you in m

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you will be at the heart of our success.

You will handle quotes, orders, and inquiries, support sales teams, and coordinate with logistics and showroom operations to ensure efficient service. A strong focus on accuracy, communication, and teamwork is required in a fast-paced environment.

Qualifications

• High school diploma or equivalent required
• 2+ years inside sales experience (incoming call preferred)
• Excellent verbal communication skills and telephone manner
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes
• Familiarity with Windows operating systems

Responsibilities

• Customer Service & Sales Support: maintain professional communication with customers; provide product knowledge; generate quotes and proposals; assist walk-in customers; upsell and cross-sell

Skills

Customer service

Sales support

Communication

Time management

Windows

Education

High school diploma

Tools

Billing software

Project tracking software

CRM software

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you will be at the heart of our success.

You will handle quotes, orders, and inquiries, support sales teams, and coordinate with logistics and showroom operations to ensure efficient service. A strong focus on accuracy, communication, and teamwork is required in a fast-paced environment.