Inside Sales Specialist — Build Partners & Drive Growth

Arbon Equipment Corporation; North Carolina; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Well-being program with extra day off

Retirement savings plan

Job summary

Arbon Equipment, a Rite-Hite Company, seeks an Inside Sales professional to generate and qualify leads and support quote development for territory sellers. You will help take sales opportunities to close and maintain strong customer relationships in a fast-paced environment.

Reporting to the Inside Sales Manager, you will coordinate with Territory Representatives and Field Support, uphold safety and compliance, and contribute to regional performance metrics through timely follow-ups and accurate

Qualifications

• Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience.
• 1-2+ years of inside sales, customer service, or call center sales experience.
• Strong phone and digital communication skills.
• Proficiency with CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Consultative, needs-based selling approach.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.

Skills

Communication skills

Multitasking

Needs-based selling

Team collaboration

Spanish a plus

Education

Associate or Bachelor's degree preferred

Tools

CRM systems

Job description

Arbon Equipment, a Rite-Hite Company, seeks an Inside Sales professional to generate and qualify leads and support quote development for territory sellers. You will help take sales opportunities to close and maintain strong customer relationships in a fast-paced environment.

Reporting to the Inside Sales Manager, you will coordinate with Territory Representatives and Field Support, uphold safety and compliance, and contribute to regional performance metrics through timely follow-ups and accurate