Inside Sales Specialist: Accounts & Growth

Reliance, Inc.; Spartanburg (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Reliance, Inc. is seeking an Inside Sales Representative to support sales activities, manage customer accounts, and develop new business opportunities. Responsibilities include order entry, ensuring product accuracy, coordinating delivery, and proactively confirming orders with customers.

The role requires strong communication, ability to multitask, and collaboration with estimating and internal teams to finalize quotes and lead times. Proficiency with CRM/ERP systems and MS Office is beneficial.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in business or related field preferred.
• 1–3 years of sales, customer service, or business-related experience preferred.

Responsibilities

• Manage customer accounts to ensure timely delivery, quality performance, and customer retention.
• Handle inbound and outbound customer communications including phone and email.
• Research prospective leads, identify customer buying trends, and provide reports to management.
• Collaborate with estimating and internal teams to finalize quotes, pricing, and lead times.
• Enter, update, and maintain sales orders and CRM systems for leads, prospects, and customers.
• Develop and maintain professional relationships with customers and support customer service needs.
• Communicate effectively with customers regarding quotes, orders, and material applications.
• Prepare and submit sales reports and performance data as required.
• Work closely with sales teams to support growth and meet customer requirements.
• Perform additional duties as assigned.

Skills

Strong written and verbal comunicação

Multitasking and prioritization

Independent and team work

MS Office (Word/Excel/Outlook)

Education

High school diploma or equivalent

Bachelor's degree in business or related field

Tools

CRM/ERP systems

Job description

Reliance, Inc. is seeking an Inside Sales Representative to support sales activities, manage customer accounts, and develop new business opportunities. Responsibilities include order entry, ensuring product accuracy, coordinating delivery, and proactively confirming orders with customers.

The role requires strong communication, ability to multitask, and collaboration with estimating and internal teams to finalize quotes and lead times. Proficiency with CRM/ERP systems and MS Office is beneficial.