Inside Sales Account Specialist

Reliance, Inc.; Broussard (LA); On-site; USD 40,000 - 65,000; Full time

Job summary

Reliance, Inc. is seeking an Inside Sales professional to manage and grow a portfolio of customer accounts through remote communication and coordinated collaboration with operations.

You will promote products, respond to inquiries, and drive revenue by identifying needs and proposing effective solutions. The role emphasizes strong communication, negotiation, and analytical skills, with a focus on maintaining high customer satisfaction and expanding business opportunities within assigned

Qualifications

• Minimum of 2 years of sales or customer service experience.
• Strong knowledge of product promotion and sales processes.
• Proficient in Microsoft Office and CRM software.

Responsibilities

• Maintain and grow customer accounts through face-to-face and virtual communication.
• Serve as primary contact for customers and resolve issues.
• Analyze historical trends to identify service improvements.
• Prepare quotations and negotiate pricing.
• Coordinate with operations to fulfill terms.

Skills

Sales experience

Customer service

Communication skills

Metals industry knowledge

Microsoft Office proficiency

Multitasking ability

Analytical skills

Negotiation skills

Education

High School diploma or GED

Bachelor's degree preferred

Tools

CRM software

Job description

Reliance, Inc. is seeking an Inside Sales professional to manage and grow a portfolio of customer accounts through remote communication and coordinated collaboration with operations.

You will promote products, respond to inquiries, and drive revenue by identifying needs and proposing effective solutions. The role emphasizes strong communication, negotiation, and analytical skills, with a focus on maintaining high customer satisfaction and expanding business opportunities within assigned