Inside Sales Specialist

ZIM Integrated Shipping Services; Alpharetta (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

ZIM Integrated Shipping Services is seeking a Sales Support professional in Alpharetta, GA to be the first line of contact for Account Executives and management. You will assist in preparing quotes and contracts, and help gather credit terms as needed.

The role focuses on building customer relationships, data entry into CRM, and outbound outreach to qualify leads for the sales team. A basic CRM background and 1+ year experience are preferred.

Qualifications

• Bachelor's degree or equivalent experience.
• 1+ years' experience.
• Experience with Salesforce.com or similar CRM.

Responsibilities

• Identify and qualify new customers.
• Prospect new customers through lead generation, trade shows, follow-up, and cold calling.
• Document all pertinent customer information and conversations into CRM system.

Skills

Lead qualification

CRM data entry

Outbound outreach

Education

Bachelor's degree or equivalent experience

Tools

Salesforce.com

Job description

Main purpose of the role: As the first line of communication, support Account Executive and Management efficiently and effectively in an effort towards achieving branch and company goals by emphasizing our main features, support the AO on the preparation of quotes and contracts, request credit terms; Support the AO on their preparation for customer meetings as needed.

Major areas of responsibility: Builds and maintains customers’ relationships through prompt service and troubleshooting assistance. Inputs new customer data, other sales data for current and new customers into CRM. Compiles lists of prospective customers for use as sales leads, based on information from CRM sales leads system, market statistics, trade shows, direct email responses, card deck leads, Internet Web sites, and other sources, Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail (to qualify leads for Sales Account Executives).

Responsibilities:

• Identify and qualify new customers
• Prospect new customers through lead generation, trade shows, follow-up, and cold calling
• Identify the correct decision makers within a given business
• Document all pertinent customer information and conversations into CRM system

Qualifications:

• Bachelor's degree or equivalent experience
• 1+ years' experience
• Experience working with Salesforce.com or similar CRM