Inside Sales Executive

Think Talent Services; United States; Remote; USD 85,000 - 125,000; Full time

Job summary

Think Talent Services is seeking a results-driven Sales Development Representative to lead and qualify inbound/outbound prospecting, execute the sales cycle from demonstrations to proposals, and manage the pipeline within a CRM. You will coordinate with Sales/BD Managers on larger opportunities and deliver regular pipeline reporting.

Remote-friendly in the United States, compensation includes base plus incentives.

Responsibilities

• Respond promptly to inbound leads generated through the website, and marketing campaigns
• Research and build outbound prospect lists in target segments using a structured database and CRM tools
• Conduct outbound calling and emailing to generate and nurture new opportunities
• Handle inbound sales queries and route them appropriately
• Follow a structured cadence of calls, emails, and follow-ups to keep prospects engaged
• Schedule and participate in product demonstrations, looping in Sales and BD Managers where needed
• Independently close smaller-ticket and self-serve deals end-to-end (at a later date)
• Coordinate sending proposals prepared by the sales team, and send basic contracting documentation
• Maintain accurate, up-to-date opportunity records in the CRM at every stage of the funnel
• Track and prioritise the pipeline to ensure timely follow-up and no lead falls through the cracks
• Forecast expected closures and flag stalled opportunities to the sales lead
• Generate regular reports on outreach volume, conversion, and pipeline status
• Coordinate handoffs with Sales/ Business Development Managers for larger or more complex opportunities

Skills

Lead qualification

Outbound calling

CRM usage

Prospect research

Forecasting

Pipeline management

Tools

CRM tools

Email automation

Job description

Key Responsibilities

1. Lead Management & Qualification

• Respond promptly to inbound leads generated through the website, and marketing campaigns
• Research and build outbound prospect lists in target segments using a structured database and CRM tools

2. Outbound & Inbound Calling

• Conduct outbound calling and emailing to generate and nurture new opportunities
• Handle inbound sales queries and route them appropriately
• Follow a structured cadence of calls, emails, and follow-ups to keep prospects engaged

3. Sales Cycle Execution

• Schedule and participate in product demonstrations, looping in Sales and BD Managers where needed
• Independently close smaller-ticket and self-serve deals end-to-end (at a later date)
• Coordinate sending proposals prepared by the sales team, and send basic contracting documentation

4. Pipeline Management

• Maintain accurate, up-to-date opportunity records in the CRM at every stage of the funnel
• Track and prioritise the pipeline to ensure timely follow-up and no lead falls through the cracks
• Forecast expected closures and flag stalled opportunities to the sales lead

5. Reporting & Coordination

• Generate regular reports on outreach volume, conversion, and pipeline status
• Coordinate handoffs with Sales/ Business Development Managers for larger or more complex opportunities

Success Metrics

• Database and CRM management systematically and accurately
• Lead response time
• Lead-to-opportunity and opportunity-to-hand off conversion rates
• Outbound call/email volume and connect rate
• Revenue closed through self-serve and smaller-ticket deals (optional)
• Pipeline accuracy and forecast reliability