Inside Sales Representative

Lansing Building Products, LLC; Springfield (VA); Hybrid; USD 35,000 - 60,000; Full time

Job summary

Lansing is seeking an Inside Sales Representative to be the main point of contact for customers visiting the showroom in our shop. You will handle calls, process orders, and prepare quotes for windows and exterior building products.

A strong focus on customer service, product knowledge, and teamwork will help you succeed in this role. You will use our inventory system to fulfill orders and maintain stock, with additional duties in the warehouse as needed.

Qualifications

• Prior sales experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to lift and carry boxes weighing up to 70 pounds.

Responsibilities

• Be the primary contact for customers visiting the showroom.
• Handle inbound and outbound calls and process orders.
• Prepare quotes for windows and exterior building products.
• Develop thorough knowledge of Lansing's products and services to provide exceptional service.
• Use the inventory system to fill orders and maintain stock.
• Assist in the warehouse with loading/unloading materials as needed.

Skills

Customer service

Teamwork

Independent work

Communication skills

Bilingual Spanish

Tools

Inventory management system

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus