Inside Sales Representative

Lansing Building Products, LLC; Danbury (CT); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Lansing is seeking an Inside Sales Representative to serve as the primary showroom contact for customers and to manage inquiries and orders. The role requires building product knowledge and delivering exceptional service in a fast-paced sales environment.

You will handle calls, prepare quotes based on architect plans, and utilize the inventory system to fulfill orders. Some warehouse assistance may be needed to ensure timely deliveries.

Qualifications

• Experience in inside sales or retail is preferred.
• Strong customer service mindset and integrity.
• Ability to lift up to 70 pounds.
• Good communication and interpersonal skills.

Responsibilities

• Be the showroom's primary contact for customers.
• Handle inbound and outbound calls and process orders.
• Prepare quotes for windows and exterior building products.
• Develop knowledge of Lansing's products and services.
• Fill orders using the inventory system and maintain stock control.
• Assist in the warehouse as needed.

Skills

Sales experience

Integrity

Customer service

Teamwork

Independent work

Computer skills

Goal-oriented

Building products knowledge

Lifting up to 70 pounds

Communication skills

Bilingual Spanish

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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