Inside Sales Representative

Lansing Building Products, LLC; Nashua (NH); On-site; USD 42,000 - 58,000; Full time

Job summary

Lansing Building Products, LLC is seeking an Inside Sales Representative to serve as the showroom's primary contact, handling calls, inquiries, and orders. The role involves preparing quotes for windows and exterior building products based on architect plans and building product knowledge to deliver exceptional customer service.

The position requires teamwork, a strong customer-service mindset, and the ability to lift up to 70 pounds.

Qualifications

• Prior sales experience preferred, but not required.
• High level of integrity and commitment to customer service.
• Strong interest in sales and/or retail.
• Ability to work effectively in a team and independently with customers.
• Knowledge of building principles and products is a plus.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.
• Strong communication and interpersonal skills.
• Bilingual / Spanish proficiency a plus.

Responsibilities

• Be the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answering customer inquiries and processing orders.
• Prepare quotes for windows and other exterior building products based on architect plans.
• Provide exceptional service by developing knowledge of Lansing's products and services.
• Use the inventory system to fill orders and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

Skills

Communication skills

Interpersonal skills

Teamwork

Spanish language

Computer skills

Customer service orientation

Tools

Inventory management system

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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