Inside Sales Representative

Lansing Building Products, LLC; Woburn (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Lansing Building Products, LLC is seeking an Inside Sales Representative for its Woburn showroom. You will serve as the primary showroon contact, handle inquiries, and process orders, delivering service with strong product knowledge.

You will prepare quotes, manage inventory through the system, and may assist in the warehouse. A customer-service mindset, team focus, and basic computer skills are essential, with Spanish skills considered a plus.

Qualifications

• Experience in sales or retail is a plus.
• Strong customer-service orientation is essential.
• Ability to work well in a team and independently with customers.
• Proficient keyboard and monitor use.

Responsibilities

• Be the primary contact for showroom customers.
• Handle inbound and outbound calls and process orders.
• Prepare quotes for windows and exterior building products based on plans.
• Develop product knowledge to provide exceptional service.
• Fill orders using the inventory system and manage inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

Skills

Customer service

Teamwork

Communication

Spanish

Sales interest

Basic computer skills

Integrity

Physical capability (lift 70 lbs)

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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