Inside Sales Representative

Lansing Building Products, LLC; Salem (NH); On-site; USD 42,000 - 62,000; Full time

Job summary

Lansing Building Products, LLC is seeking an Inside Sales Representative to serve as the showroom’s primary contact, handling inquiries, processing orders, and preparing quotes for windows and exterior building products.

The role requires strong customer service, teamwork, and computer skills, with importance placed on integrity and a proactive, goal-oriented approach. Warrants familiarity with building products and the ability to lift up to 70 lbs.

Qualifications

• Prior sales experience preferred, but not required.
• High integrity and commitment to customer service.
• Interest in sales/retail from experience or education.
• Work effectively in a team and with customers independently.
• Computer skills including keyboard and monitor.
• Goal-oriented with willingness to take on challenges.
• Knowledge of building principles/products is a plus.
• Ability to lift and carry boxes up to 70 pounds.
• Strong communication and interpersonal skills.
• Bilingual/Spanish proficiency a plus.

Responsibilities

• Embody Lansing's mission centered on respect, service, and excellence.
• Be the primary contact for showroom customers.
• Handle inbound and outbound calls and process orders.
• Prepare quotes for windows and exterior building products.
• Provide exceptional service by mastering Lansing's products.
• Use the inventory system to fill orders and maintain stock.
• Assist in the warehouse with loading/unloading as needed.

Skills

Strong communication

Customer service

Teamwork

Independent with customers

Computer skills

Goal-oriented

Spanish bilingual

Physical ability (lift 70 lbs)

Tools

Inventory management system

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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