Inside Sales Representative

Lansing Building Products, LLC; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Lansing Building Products, LLC in St. Louis, MO is looking for an Inside Sales Representative to be the showroom's primary contact. You will respond to customer inquiries, process orders, and prepare quotes based on architect plans.

You will develop strong product knowledge, work with a national inventory system, and assist in loading and unloading materials as needed. Teamwork and a customer-service mindset are essential, with bilingual ability considered a plus.

Qualifications

• High level of integrity and commitment to customer service.
• Ability to lift and carry boxes up to 70 pounds.
• Bilingual / Spanish proficiency is a plus.

Responsibilities

• Be the primary contact for showroom visitors and customers.
• Handle inbound and outbound calls and process orders.
• Prepare quotes for windows and other exterior building products from architect plans.
• Develop thorough knowledge of Lansing's products and services.
• Use inventory system to fill customer orders and manage stock.

Skills

Sales experience

Customer service

Integrity

Teamwork

Computer skills

Communication

Bilingual Spanish

Physical ability

Goal-oriented

Product knowledge

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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