Inside Sales Representative

Lansing Building Products, LLC; Southborough (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Lansing Building Products, LLC is seeking an Inside Sales Representative to be the primary contact for customers visiting the showroom and to handle inquiries and orders with accuracy and courtesy.

Responsibilities include preparing quotes for windows and exterior building products based on architect plans, maintaining product knowledge, and using our national inventory system. Some warehouse assistance may be required to move materials as needed.

Qualifications

• Prior sales experience is preferred but not required.
• Demonstrates integrity and commitment to customer service.
• Interest in sales/retail through experience or education.
• Ability to work with customers both in teams and independently.
• Proficient with computers and keyboard use.
• Goal-oriented and open to new challenges.
• Knowledge of building principles or products is a plus.
• Ability to lift and carry boxes up to 70 pounds.
• Strong communication and interpersonal skills.
• Bilingual Spanish proficiency is a plus.

Responsibilities

• Be the primary contact for showroom customers.
• Handle inbound and outbound calls, answer inquiries, and process orders.
• Prepare quotes for windows and exterior building products per architect plans.
• Develop knowledge of Lansing's products and services to serve customers.
• Use the inventory system to fill orders and manage inventory.
• Assist in the warehouse, including loading and unloading materials as needed.

Skills

Customer service orientation

Teamwork and independence

Strong communication

Integrity

Sales interest

Ability to lift up to 70 pounds

Bilingual Spanish

Tools

Inventory management system

Basic computer skills

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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