Inside Sales Representative

Arrow Enterprise Computing Solutions; San Jose (CA); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Paid Time Off

HSA/HRA Options

Growth Opportunities

Disability Insurance

And More!

Job summary

Arrow Enterprise Computing Solutions in San Jose, CA seeks an Inside Sales Representative to drive sales of Arrow's line card and be the daily contact for customers and suppliers. You will manage account relationships, maximize margins, and coordinate quotes, orders, and delivery while supporting back-end quality and credit processes.

The role requires strong inside sales experience, distribution knowledge, proficiency with MS Office and Excel, and the ability to build relationships and

Qualifications

• Strong inside sales and customer support experience.
• Experience in distribution, preferably electronic components.
• Systems savvy; proficient in MS Office; advanced Excel a plus.
• Ability to build influential relationships and collaborate across teams.

Responsibilities

• Manage the overall account relationship and maximize margins.
• Coordinate quoting, fulfilling demand, and on-time delivery.
• Serve as liaison between suppliers and customers to build partnerships.
• Drive sales excellence through customer strategy and territory planning.
• Support quote to order processes and oversee pricing strategies.
• Coordinate resources for credit and financial information.
• Ensure accurate order processing and inventory integrity.

Skills

Inside sales

Customer support

Relationship building

Collaboration

Negotiation

Communication skills

Sales fundamentals

Tools

MS Office Suite

Excel (VLOOKUP, Macros)

Job description

Position:

Inside Sales Representative

Job Description:

As an Inside Sales Representative you will be selling Arrow's line card and be the daily contact for customers and suppliers.

What You'll Be Doing:

• Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.
• Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
• Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
• Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.
• Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.
• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.

This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. The annual On Target Earnings (OTE) potential for this position is approximately $90,0000 - $110,000.

What We Are Looking For:

• Strong Inside Sales and Customer Support experience
• Experience in distribution, preferably electronic components
• Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLookup, Macros, etc.) a plus
• Ability to build influential relationships
• The ability to work collaboratively with internal and external resources to generate results
• Strong communication, negotiating and organization skills
• Strong customer service and sales skills

What's In It For You:

At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.

Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance
• And More!

Annual Hiring Range/Hourly Rate:

$29.21 - $35.70

Location:

US-CA-San Jose, California (Metro Dr)

Time Type:

Full time

Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.