Inside Sales Representative

Arrow Electronics; San Jose (CA); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Paid Time Off

Health Savings Account (HSA)/Health Re

Health Reimbursement Account (HRA)

Job summary

Arrow Electronics is seeking an Inside Sales Representative in San Jose to manage the end-to-end customer relationship and drive value-added solutions. You will coordinate quotes, fulfill orders, and ensure on-time delivery while supporting engineering needs for a broad line card.

You will work with internal and external resources to maximize margins, build long-term partnerships, and own the quote-to-order process. Strong communication and negotiation skills are essential.

Qualifications

• Strong inside sales and customer support experience.
• Experience in distribution, preferably electronic components.
• Proficiency in MS Office; advanced Excel (VLOOKUP, Macros) is a plus.

Responsibilities

• Manage overall account relationship with strategic service and support.
• Coordinate quotes, order fulfillment, on-time delivery, and engineering support.
• Serve as liaison between suppliers and customers to build long-term partnerships.
• Drive sales excellence through customer strategy and quote-to-order processes.
• Oversee credit and financial information and coordinate resources.

Skills

Inside sales

Customer support

Relationship building

Negotiation

Communication

MS Office Suite

Advanced Excel

Tools

Excel (VLOOKUP)

Job description

# **Position:**Inside Sales Representative# **Job Description:**As an Inside Sales Representative you will be selling Arrow’s line card and be the daily contact for customers and suppliers.**What You’ll Be Doing:*** Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.* Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.* Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.* Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.* Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.* Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.* Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.* As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.* **This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. The annual On Target Earnings (OTE) potential for this position is approximately $90,0000 - $110,000.****What We Are Looking For:*** Strong Inside Sales and Customer Support experience* Experience in distribution, preferably electronic components* Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLookup, Macros, etc.) a plus* Ability to build influential relationships* The ability to work collaboratively with internal and external resources to generate results* Strong communication, negotiating and organization skills* Strong customer service and sales skills**What’s In It For You:**At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:* Medical, Dental, Vision Insurance* 401k, With Matching Contributions* Paid Time Off* Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options* Growth Opportunities* Short-Term/Long-Term Disability Insurance* And More!**APPLY NOW!!**# **Annual Hiring Range/Hourly Rate:**$29.21 - $35.70Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. # **Location:**US-CA-San Jose, California (Metro Dr)# **Time Type:**Full time# **Job Category:**Sales# **EEO Statement:**Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)*All Arrow job postings are for existing job vacancies*. *We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.**In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.*