Inside Sales Representative

Fasteners Inc; Sacramento (CA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Fasteners Inc. in Sacramento, CA is seeking an Inside Sales Representative to handle inquiries, provide product information, prepare quotes, and process orders for fasteners and power tools.

You will collaborate with warehouse and purchasing to ensure timely delivery and maintain accurate records in the sales system. The role requires strong attention to detail, excellent communication, and a customer-focused approach.

Qualifikationen

• Demonstrated Inside Sales experience handling inquiries, preparing quotes, and closing orders.
• Strong customer service mindset with prompt, professional responsiveness.
• Experience in lead generation and account management to grow business and support existing relationships.
• Clear and effective verbal and written communication skills.
• Basic knowledge of industrial products preferred; willingness to learn details.
• Proficiency with computer-based order entry and CRM or sales software; high data-entry accuracy.
• Ability to work on-site in Sacramento, collaborate cross-functionally, manage multiple tasks.
• High school diploma or equivalent; additional sales training a plus.

Aufgaben

• Handle incoming customer inquiries, provide product information, prepare quotes, and process orders for fasteners and power tools.
• Manage phone and email communications, maintain accurate records in the sales system.
• Coordinate with warehouse and purchasing teams to ensure timely delivery.
• Build and maintain customer relationships, identify additional product needs, and support account growth through follow-up.

Kenntnisse

Inside Sales experience

Customer service

Lead generation

Account management

Verbal & written communication

CRM software

Order entry accuracy

Team collaboration

On-site Sacramento

Ausbildung

High school diploma

Tools

CRM software

Order entry system

Jobbeschreibung

Company Description

Fasteners Inc, founded in 2006, is a full-line distributor specializing in fasteners and power tools for a wide range of industrial and commercial customers. The company focuses on providing reliable products and responsive service to support customers’ project and operational needs. Team members work in a dynamic environment that values product knowledge, accuracy, and efficient order fulfillment. Fasteners Inc continues to grow its customer base and product offerings, creating opportunities for professional development and long-term careers. The company promotes a collaborative workplace where each employee’s contribution supports overall customer satisfaction and business success.

Role Description

The Inside Sales Representative is a full-time, on-site position based in Sacramento, CA. This role is responsible for handling incoming customer inquiries, providing product information, preparing quotes, and processing orders for fasteners and power tools. Daily activities include managing phone and email communications, maintaining accurate records in the sales system, and coordinating with the warehouse and purchasing teams to ensure timely delivery. The Inside Sales Representative will build and maintain customer relationships, identify additional product needs, and support account growth through consistent follow-up and service. This position requires strong attention to detail, clear communication, and the ability to work effectively in a fast-paced, team-oriented environment.

Qualifications

• Demonstrated Inside Sales experience, including handling inquiries, preparing quotes, and closing orders.


• Strong Customer Service and Customer Satisfaction focus, with the ability to respond promptly and professionally to customer needs.


• Experience in Lead Generation and Account Management to develop new business and support existing customer relationships.


• Effective verbal and written communication skills, with the ability to explain product features and benefits clearly.


• Basic knowledge of industrial products, fasteners, or power tools is preferred; willingness to learn product details is essential.


• Proficiency with computer-based order entry and CRM or sales software; strong attention to detail and accuracy in data entry.


• Ability to work on-site in Sacramento, CA, collaborate with cross-functional teams, and manage multiple tasks and priorities.


• High school diploma or equivalent required; additional education or sales training is a plus.