Inside Sales Representative

Cordova Bolt Inc; California (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Cordova Bolt, Inc. in Buena Park, CA seeks an Inside Sales Representative to grow sales in industrial fasteners through phone-based lead generation, quotes, and order processing.

You will work with a team to develop prospects, provide technical product information, and ensure on-time fulfillment while maintaining customer relationships. The ideal candidate has 2–4 years in industrial sales, strong communication, and a customer-focused mindset, with knowledge of basic Microsoft Office and order

Qualifications

• 2–4 years sales experience in industrial sales, preferably fasteners.
• Proven ability to grow business through long-term relationships with customers and suppliers.
• Strong interpersonal and communication skills.
• Basic computer skills including quotes and order management; Proficiency in Microsoft Office.

Responsibilities

• Provide customers with product information and technical support.
• Respond quickly to quotes and communicate pricing structure.
• Enter orders and track fulfillment to completion.
• Coordinate pricing and lead times with purchasing for non-stock items.
• Develop new contacts in the CRM via cold-calling and leads.
• Maintain confidentiality of customer and company data.
• Work with manager to achieve performance goals.

Skills

Industrial sales

B2B sales

Customer service

Communication

Order management

Microsoft Excel

Self-motivation

US citizen or PR

Tools

Microsoft Excel

Order management tools

Job description

Job Description

About the job

Inside Sales Representative – Buena Park, CA

Cordova Bolt, Inc. is a distributor/Importer of standard and metric fasteners, including F3125 (A325)/F2280 (A490) button head tension control Bolts, A325/A490 hex head structural bolts, F436 flat washers, F959 direct tension indicator washers, F1554 graded rod, headed anchor bolts and other specialty products to print. We have been family owned and operated since 1975 and are proud to service several different countries.

We are looking for experienced Inside Sales Representatives to help Cordova Bolt, Inc. exceed sales goals using a combination of selling skills, product knowledge, and order administration abilities. What sets us apart is our commitment to higher quality products and outstanding customer service. If you are the type of person who can communicate effectively, identify individual needs, and capitalize on opportunities, then we want you on our team.

Description

The Inside Sales Representative is responsible for growing sales in different territories and/or industry segments. This individual will work as part of a team to develop phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.

This position requires a goal oriented person with a high level of self-motivation and a strong work ethic. A positive attitude and a friendly demeanor are essential in working with our clientele. The ideal candidate will have previous experience in B2B distribution sales and will be able to offer technical information while selling quality products.

Essential Functions

• Provide customers/prospects/contacts with product information and technical support
• Provide rapid response to requests for quote and communicate pricing structure
• Update job knowledge by studying new product descriptions and participating in educational opportunities
• Enter orders consistent with customer specifications and track fulfillment process to completion
• Work with purchasing to coordinate pricing and product lead times for non-stock items
• Answer phones and emails with proper business etiquette
• Maintain confidentiality of customer and company data
• Develop new contacts in customer database via cold-calling & generating new leads
• Work with manager on a continual basis to achieve performance goals
• Participate in continuous improvement projects as needed
• Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Maintain professionalism and communication to maintain customer and vendor relationships
• Model company culture reflecting positivity and core values in all actions
• Represent Cordova Bolt, Inc. in a positive and professional manner and maintain excellent customer service
• Other duties and responsibilities as assigned

Qualifications

• Minimum 2-4 years sales experience in industrial sales, preferably in the fastener industry
• Proven track record of growing business through successful long-term relationships with key customers and core suppliers
• Strong proficiency in clear and concise interpersonal and communications skills
• Basic computer skills including experience with Quoting, and Order Management is required. Basic to Intermediate knowledge of Microsoft Office tools (e.g. Outlook, Word, and Excel)
• Proven experience in opportunity qualification, pre-call planning, call control, account development, and time management.
• Ability to work and to interact with customers and employees while demonstrating tact, sensitivity, discretion and professionalism
• Strong keyboarding and proofreading skills that result in minimal errors
• You must be a US citizen or Permanent Resident

Physical Demands

• Requires extended periods of sitting
• While performing duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use hands to finger; reach with hands and arms; and operate a computer.
• May frequently be required to stand; walk; kneel, bend and twist
• Requi