Inside Sales Specialist – Fasteners & Tools Growth

Fasteners Inc; Sacramento (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Fasteners Inc. in Sacramento, CA is seeking an Inside Sales Representative to handle inquiries, provide product information, prepare quotes, and process orders for fasteners and power tools.

You will collaborate with warehouse and purchasing to ensure timely delivery and maintain accurate records in the sales system. The role requires strong attention to detail, excellent communication, and a customer-focused approach.

Qualifications

• Demonstrated Inside Sales experience handling inquiries, preparing quotes, and closing orders.
• Strong customer service mindset with prompt, professional responsiveness.
• Experience in lead generation and account management to grow business and support existing relationships.
• Clear and effective verbal and written communication skills.
• Basic knowledge of industrial products preferred; willingness to learn details.
• Proficiency with computer-based order entry and CRM or sales software; high data-entry accuracy.
• Ability to work on-site in Sacramento, collaborate cross-functionally, manage multiple tasks.
• High school diploma or equivalent; additional sales training a plus.

Responsibilities

• Handle incoming customer inquiries, provide product information, prepare quotes, and process orders for fasteners and power tools.
• Manage phone and email communications, maintain accurate records in the sales system.
• Coordinate with warehouse and purchasing teams to ensure timely delivery.
• Build and maintain customer relationships, identify additional product needs, and support account growth through follow-up.

Skills

Inside Sales experience

Customer service

Lead generation

Account management

Verbal & written communication

CRM software

Order entry accuracy

Team collaboration

On-site Sacramento

Education

High school diploma

Tools

CRM software

Order entry system

Job description

Fasteners Inc. in Sacramento, CA is seeking an Inside Sales Representative to handle inquiries, provide product information, prepare quotes, and process orders for fasteners and power tools.

You will collaborate with warehouse and purchasing to ensure timely delivery and maintain accurate records in the sales system. The role requires strong attention to detail, excellent communication, and a customer-focused approach.