Inside Sales Representative

Jobtailor; Kansas; On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking an inside sales professional in Kansas to drive new business and support existing customers. You will conduct outbound and inbound calls, follow up on proposals, and qualify leads through discovery calls to identify needs and budgets.

You will manage the full sales cycle, maintain a healthy pipeline, and coordinate with technical teams to tailor solutions. Strong communication and CRM proficiency are essential for success.

Qualifications

• Strong verbal and written communication skills.
• Comfortable with high-volume phone outreach, including cold calling.
• Highly organized with attention to detail and disciplined pipeline management.
• Ability to manage multiple opportunities and sales cycles simultaneously.
• Experience using CRM tools daily (e.g., Zoho CRM/Zoho Analytics).

Responsibilities

• Conduct outbound and inbound sales calls to support new and existing customers.
• Follow up on proposals, quotes, and open opportunities with customers.
• Qualify inbound inquiries and outbound leads through discovery calls; identify needs, decision makers, timelines, and budget.
• Manage customer communication throughout the sales cycle, ensuring clear next steps and timely follow-up to move opportunities forward.
• Build and maintain a healthy sales pipeline by consistently scheduling meetings and generating net-new opportunities.
• Identify upsell and cross-sell opportunities within existing accounts and coordinate with account leadership to expand services.
• Own and progress opportunities from initial qualification through close, keeping deals moving through defined sales stages.
• Maintain accurate CRM records (contacts, activities, notes, stages, next steps, and close dates) to support forecasting and pipeline visibility.
• Coordinate internal resources (network engineering, cybersecurity, NOC, managed services) for discovery, solution scoping, and customer meetings.
• Provide regular updates on pipeline health, deal progress, risks, and next steps to sales leadership.

Skills

Verbal communication

Written communication

Cold calling

Organization

Pipeline management

CRM tools

Zoho CRM

Microsoft 365

Cross-team collaboration

Lead qualification

Tools

Zoho CRM

Zoho Analytics

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Job description

• Conduct outbound and inbound sales calls to support new and existing customers
• Follow up on proposals, quotes, and open opportunities with customers
• Qualify inbound inquiries and outbound leads through discovery calls; identify needs, decision makers, timelines, and budget
• Manage customer communication throughout the sales cycle, ensuring clear next steps and timely follow-up to move opportunities forward
• Build and maintain a healthy sales pipeline by consistently scheduling meetings and generating net-new opportunities
• Identify upsell and cross-sell opportunities within existing accounts and coordinate with account leadership to expand services
• Own and progress opportunities from initial qualification through close, keeping deals moving through defined sales stages
• Maintain accurate CRM records (contacts, activities, notes, stages, next steps, and close dates) to support forecasting and pipeline visibility
• Coordinate internal resources (network engineering, cybersecurity, NOC, managed services) for discovery, solution scoping, and customer meetings
• Provide regular updates on pipeline health, deal progress, risks, and next steps to sales leadership

Requirements

• Strong verbal and written communication skills
• Comfortable with high-volume phone-based outreach, including cold calling
• Highly organized with strong attention to detail and consistent pipeline discipline
• Ability to manage multiple opportunities and sales cycles simultaneously, prioritizing by value and close date
• Proficiency with Microsoft 365 (Outlook, Excel, Word, Teams)
• Ability to work independently while partnering with technical teams to align solutions to customer needs
• Experience in inside sales or business development (preferred not required)
• Familiarity with networking, cybersecurity, or managed services (preferred not required)
• Experience using CRM tools daily to manage pipeline and activity (e.g., Zoho CRM, Zoho Analytics, or similar) (preferred not required)
• Understanding of quoting and proposal workflows as part of a sales process (helpful, not required)

Core Competencies

Demonstrates strong verbal and written communication skills while managing multiple sales opportunities and maintaining a disciplined sales pipeline. Proficient in using CRM tools and Microsoft 365 to support sales processes and customer engagement.

Highest-signal resume keywords

• Inside Sales Experience
• CRM Tool Proficiency
• Microsoft 365 Proficiency
• Pipeline Management
• Cold Calling

ATS Optimization Keywords

Hard Skills

• Sales Cycle Management
• Proposal Workflows
• Lead Qualification
• Upselling
• Cross-Selling

Soft Skills

• Strong Attention to Detail
• Highly Organized
• Effective Communication

Industry Keywords

• Networking
• Cybersecurity
• Managed Services
• Sales Pipeline
• Business Development

Tools & Technologies

• Zoho CRM
• Zoho Analytics
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams