Inside Sales Representative

Jobtailor; Illinois; On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor is seeking a sales support professional in Illinois to drive the sales process, respond to orders and quotes, and pursue new opportunities through outbound calls and emails. You will coordinate pricing and proposals while maintaining customer service and project tracking across accounts.

The role emphasizes CRM usage, B2B sales experience, and achieving sales quotas, with strong communication and organizational skills to support profitability and growth.

Qualifications

• 2–5 years of experience in the area of responsibility.
• B2B Experience/CRM Knowledge is a plus.
• Strong proficiency with Microsoft Office Suite and related tools.

Responsibilities

• Facilitate the sales process to generate new opportunities or upsell via phone, email, or other electronic communication.
• Oversee responses to customer order and quotation requests for all levels of accounts via outside salespersons, telephone, email, and written/faxed correspondence.
• Prospect for new sales opportunities via outbound calling and emailing.
• Support project management activities, track open sales orders, resolve issues, and maintain customer service.

Skills

B2B Sales Experience

CRM Knowledge

Project Management

Customer Service

Sales Quota Attainment

Education

HS Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

• Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication.
• Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.
• Prospects for new sales opportunities via outbound calling and emailing.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Generates profitable growth thru quota attainment.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.
• Performs estimating, take-off, and proposal duties as necessary.

Requirements

• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.
• B2B Experience/CRM Knowledge is a Plus.
• Proficiency with Microsoft Outlook/Word/Excel.
• Must be able to pass a background/drug test.

Core Competencies

Demonstrates expertise in facilitating the sales process, managing customer orders, and generating new sales opportunities through effective communication and project management. Proficient in pricing strategies and maintaining target margins while ensuring high levels of customer service.

Highest-signal resume keywords

• B2B Sales Experience
• CRM Knowledge
• Project Management
• Customer Service
• Sales Quota Attainment

ATS Optimization Keywords

Hard Skills

• Sales Process Facilitation
• Estimating
• Proposal Development
• Product Pricing
• Order Management

Soft Skills

• Communication
• Issue Resolution
• Customer Support

Certifications & Qualifications

• Specialized Skills Training/Certification

Industry Keywords

• Sales Opportunities
• Quotations
• Outbound Calling
• Electronic Communication
• Target Margin Goals

Tools & Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel