Inside Sales Representative

HTS Engineering Ltd.; Dallas, Northern (TX, KY); Hybrid; USD 40,000 - 65,000; Full time

Job summary

HTS Engineering Ltd. in Dallas, TX is hiring an Inside Sales Representative to manage inbound and outbound calls and respond to email requests. The ideal candidate learns quickly, adapts on the fly, and uses a helpful approach to interpret and process information.

You will support customers, answer questions, and resolve issues efficiently while maintaining organization and meeting deadlines. HVAC experience is desired, and strong verbal, written, and interpersonal communication skills are

Qualifications

• Technical aptitude is required.
• HVAC experience is desirable.
• Strong verbal, written, and interpersonal communication skills.
• Ability to balance multiple tasks under pressure.

Responsibilities

• Handle inbound and outbound phone calls and email requests.
• Interpret and process information with a helpful approach.
• Provide support, answer questions, and resolve issues efficiently.

Skills

Technical aptitude

HVAC experience

Organizational skills

Strong communication skills

Computer literacy

Ability to work under pressure

Tools

CRM software

Job description

Job Summary

We’re looking for a highly skilled Inside Sales Representative to join our team and handle inbound and outbound phone calls, email requests, and interpreting and processing information using a helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues. The most successful advisor will have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner.

Qualifications and Skills

• Technical aptitude required
• HVAC experience desired
• Demonstrate organizational and attention to detail skills.
• Must have strong verbal, written, and interpersonal communication skills.
• Computer literate.
• Ability to work under pressure and balance multiple tasks.