Inside Sales Representative

Watsco; Phoenix (AZ); On-site; USD 55,000 - 90,000; Full time

Job summary

Watsco in Phoenix seeks an experienced sales professional to build trusted advisor relationships with customers through outbound calls and strategic influence across organizational levels.

You will analyze BI data to uncover opportunities for sales and margin growth within your region, and ensure solutions are delivered promptly to meet customer needs. Strong negotiation, multitasking, and a proactive learning mindset are essential.

Qualifications

• Proven sales experience with quota over-achievement.
• Strong phone presence, listening and presentation skills.
• Ability to manage a high volume of calls per day.
• Demonstrated computer skills and adaptability to new technology.
• Ability to work independently and in a team setting.
• Willingness to learn and grow with the Company.

Responsibilities

• Develop trusted advisor relationships by making outbound sales calls with customers, connecting, and influencing key business stakeholders at all levels of an organization.
• Analyze business intelligence data to identify potential sales and margin growth opportunities within assigned region to achieve quotas.
• Ensure the timely and successful delivery of our client‑focused solutions according to customer needs and objectives.
• Execute solid problem solving and strong business decision making confidence with sense of urgency.
• Proven negotiating skills with solid financial acumen to maximize profits.
• Manage multiple account projects at a time, while maintaining sharp attention to detail.
• Prospect and maintain customer database in CRM with sales notes, adherent to company procedures.
• Liaise with cross‑functional internal teams (e.g., Customer Service, Warranty, Watsco Ventures and equipment and parts Regional Sales Managers).
• Attend product and sales training meetings as required.
• Perform other duties as assigned.

Skills

Sales

Phone sales

CRM

Independent worker

Team collaboration

Learning aptitude

Education

Associate degree

Tools

Salesforce

Job description

Responsibilities

• Develop trusted advisor relationships by making outbound sales calls with customers, connecting, and influencing key business stakeholders at all levels of an organization.
• Analyze business intelligence data to identify potential sales and margin growth opportunities within assigned region to achieve quotas.
• Ensure the timely and successful delivery of our client‑focused solutions according to customer needs and objectives.
• Execute solid problem solving and strong business decision making confidence with sense of urgency.
• Proven negotiating skills with solid financial acumen to maximize profits.
• Manage multiple account projects at a time, while maintaining sharp attention to detail.
• Prospect and maintain customer database in CRM with sales notes, adherent to company procedures.
• Liaise with cross‑functional internal teams (e.g., Customer Service, Warranty, Watsco Ventures and equipment and parts Regional Sales Managers).
• Attend product and sales training meetings as required.
• Perform other duties as assigned.

Required Qualifications

• Proven sales experience with track record of over‑achieving quota.
• Strong phone presence, listening and presentation skills. Ability to manage a high volume of calls per day.
• Demonstrated computer skills and adaptability to new technology.
• Ability to work independently and in a team setting.
• Ability to meet assigned goals and objectives in designated time frames.
• Demonstrated aptitude for continuous learning. Able to learn, teach and lead.
• A willingness to learn and grow with our Company.

Preferred Qualifications

• Associate (2 year) Degree (preferred).
• Knowledge of HVAC terminology and HVAC product knowledge is a plus, but not required.
• Experience working with Salesforce.com or similar CRM a plus.