Inside Sales Pro: Showroom & Order Management

Foundation Building Materials; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

Voluntary Life and AD&D Insurance

401(k) with company match

Job summary

Foundation Building Materials in Greensboro, NC is seeking an Inside Sales Professional who builds strong customer relationships through expert guidance and exceptional service at the front counter and beyond.

You will handle quotes, orders, and inventory coordination, work with outside sales reps, and support showroom operations while maintaining up-to-date product knowledge. This full‑time role offers competitive pay and benefits.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk‑in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross‑selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Coordinate deliveries with Operations staff and manage showroom operations.
• Operate and balance the cash register and drawer daily using proper procedures.
• Maintain up‑to‑date product knowledge and manage documentation for large projects.
• Coordinate purchase and delivery of special products.
• Attend all required meetings and training programs.

Skills

Inside sales

Customer service

Verbal communication

Time management

Forklift experience

Windows familiarity

Education

High school diploma

Tools

Billing software

CRM software

Inventory management systems

Job description

Foundation Building Materials in Greensboro, NC is seeking an Inside Sales Professional who builds strong customer relationships through expert guidance and exceptional service at the front counter and beyond.

You will handle quotes, orders, and inventory coordination, work with outside sales reps, and support showroom operations while maintaining up-to-date product knowledge. This full‑time role offers competitive pay and benefits.