Inside Sales Specialist - Customer Solutions & Showroom

Foundation Building Materials; Leesburg (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

Voluntary Life and AD&D Insurance

Critical illness coverage

Hospital Indemnity

Legal Insurance Plan

401(k) with company match

Career path designed with you in mind

Job summary

Foundation Building Materials in Leesburg, VA is seeking an Inside Sales Professional who builds strong customer relationships through expert guidance and responsive service, from the front counter to tailored solutions. You will handle quotes, orders, inventory, showroom operations, and logistics, while delivering courteous support and upselling opportunities.

The role offers full-time hours, competitive pay, and benefits.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise.
• Manage documentation and order details for large or complex projects.
• Coordinate deliveries with Operations staff.
• Coordinate purchase and delivery of special products.
• Must attend all required meetings in relation to sales and all company required training programs.

Skills

Customer Service

Inside Sales

Quote Creation

Order Entry

Communication

Cash Handling

Inventory Control

Microsoft Windows

Teamwork

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Foundation Building Materials in Leesburg, VA is seeking an Inside Sales Professional who builds strong customer relationships through expert guidance and responsive service, from the front counter to tailored solutions. You will handle quotes, orders, inventory, showroom operations, and logistics, while delivering courteous support and upselling opportunities.

The role offers full-time hours, competitive pay, and benefits.