Inside Sales Pro — Customer-Centric Growth & Solutions

Foundation Building Materials; Huntsville (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

Life and AD&D Insurance

Critical illness coverage

Legal Insurance Plan

401(k) with company match

Career development

Job summary

Foundation Building Materials in Huntsville, AL seeks an Inside Sales Professional to build strong customer relationships through expert guidance and attentive service across the front counter and sales desk.

You will quote customers, support walk-in inquiries, coordinate with field teams, manage orders, and contribute to profitable sales while upholding our values of safety and teamwork.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently.
• Familiarity with Windows operating systems.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise and manage documentation for projects.
• Coordinate deliveries with Operations staff and purchase/delivery of special products.
• Attend all required meetings and training programs.
• Support Safety, Customer Focus, Teamwork, Integrity, and Company of Choice values.

Skills

Customer Service

Sales Knowledge

Communication

Time Management

Teamwork

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Foundation Building Materials in Huntsville, AL seeks an Inside Sales Professional to build strong customer relationships through expert guidance and attentive service across the front counter and sales desk.

You will quote customers, support walk-in inquiries, coordinate with field teams, manage orders, and contribute to profitable sales while upholding our values of safety and teamwork.