Inside Sales Pro — Showroom & Logistics

Foundation Building Materials, LLC; La Vergne (TN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

HSA/FSA

Job summary

Foundation Building Materials, a leading construction materials distributor, is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success.

You’ll handle quotes, orders, and inquiries, collaborate with field reps, and help manage showroom inventory and logistics.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise
• Manage documentation and order details for large or complex projects.
• Coordinate deliveries with Operations staff
• Coordinate purchase and delivery of special products
• Must attend all required meetings in relation to sales and all company required training programs
• Support our values in Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
• Other duties as assigned

Skills

Inside sales

Customer service

Verbal communication

Windows familiarity

Job description

Foundation Building Materials, a leading construction materials distributor, is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success.

You’ll handle quotes, orders, and inquiries, collaborate with field reps, and help manage showroom inventory and logistics.