Inside Sales Pro: Lead Gen to Field Sales Path

Formica Group North America; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Formica Group North America seeks an Inside Sales Representative to proactively generate qualified project leads for the Field Sales team. The role focuses on outbound calls, lead tracking, and building strong customer relationships while updating the CRM with accurate details.

The ideal candidate has 2-5 years in customer service or sales, excellent communication and negotiation skills, and familiarity with Salesforce and LX ERP systems.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 2-5 years of customer service or sales experience.
• Strong communication, negotiation, and analytical skills.

Responsibilities

• Make proactive outbound calls to qualify and generate leads for Field Sales.
• Track projects and leads; keep CRM updated with accurate information.
• Establish and maintain relationships with existing and new customers.
• Determine service and product needs for customers and coordinate with Field Sales.

Skills

SPOC to field reps

Communication skills

Negotiation

Analytical skills

MS Office

Salesforce familiarity

ERP system knowledge

Organization skills

Entrepreneurial spirit

Flexible schedule

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

LX ERP system

Salesforce

Microsoft Office

Job description

Formica Group North America seeks an Inside Sales Representative to proactively generate qualified project leads for the Field Sales team. The role focuses on outbound calls, lead tracking, and building strong customer relationships while updating the CRM with accurate details.

The ideal candidate has 2-5 years in customer service or sales, excellent communication and negotiation skills, and familiarity with Salesforce and LX ERP systems.