Remote Inside Sales Pro | Lead Qualification & Growth

Regal Rexnord; Radford (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Rx Medical

Spending accounts (HSA, FSA)

Paid Time Off and Holidays

401k Retirement Plan with Matching

Life and AD&D Insurance

Tuition Assistance

Job summary

Regal Rexnord is seeking an Inside Sales Representative to support sales and marketing processes by qualifying leads and securing new business orders from a subset of leads. The role requires effective communication with internal and external customers and adherence to company policies.

The position offers potential career paths into sales or customer service, with responsibilities spanning CRM lead management, quote follow-up within 24 hours, and collaboration with operations to fulfill

Qualifications

• 5 years Inside Sales and/or Customer Service-related experience.
• Ability to lead by example, setting high standards for effective communications both internally and externally.
• Demonstrated ability to learn quickly with a willingness to obtain functional knowledge and understanding of company products, policies and procedures.
• Excellent oral & written communication skills.
• Superior telephone etiquette.
• Ability to understand and respond to customers in a dynamic, fast-paced environment.
• Demonstrated ability to work independently and in a team environment to improve the service levels to customers.
• Strong organizational skills, ability to compile and present data.
• Ability to work well in stressful environments and to remain calm and positive in adverse situations.
• Ability to sequence tasks with frequent interruptions.
• Ability to prioritize tasks while meeting deadlines for completion through effective time management.
• Ability to promote positive customer relations and quickly build rapport with customer contact via phone.

Responsibilities

• Qualification of Thomson sales leads from multiple sales leads with documentation in CRM (Customer Relations Management System). ISS will call lead sources to qualify lead data and address immediate needs.
• Management of Marketing Qualified Leads that meet specific criteria with the objective of securing customer order.
• Selection of proper sales channel for winning new orders (direct or specific distributor partner) through close cooperation with outside sales team.
• Quote follow-up based on identified criteria within 24 hours of customer receipt. Generate new and repeat sales by supporting supplemental quote requirements and removing barriers to win new orders.
• Work in conjunction with operations teams to ensure that commitments made to gain new orders are met.
• Act in a leadership role while training and coaching Sales Administration associates in sales support processes.
• Promptly address customer issues or complaints with the assistance and input of other internal associates.
• Support vertical market and business unit growth initiatives as identified.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Skills

Inside Sales

Customer Service

Communication

Lead qualification

CRM experience

Team leadership

Time management

Education

2-year degree

Tools

Microsoft Office

ERP

CRM system

Job description

Regal Rexnord is seeking an Inside Sales Representative to support sales and marketing processes by qualifying leads and securing new business orders from a subset of leads. The role requires effective communication with internal and external customers and adherence to company policies.

The position offers potential career paths into sales or customer service, with responsibilities spanning CRM lead management, quote follow-up within 24 hours, and collaboration with operations to fulfill