Inside Sales Representative

Formica Corporation; Cincinnati, Northern (OH, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Formica Corporation in Cincinnati, OH seeks an Inside Sales Representative to drive proactive outbound calls, qualify project leads for Field Sales, and build strong customer relationships.

You will track projects in the CRM, determine service and product needs for existing and new customers, and support western regions with a Monday–Friday schedule. Bachelor’s degree is preferred but not required.

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• 2–5 years of customer service or sales experience.
• Strong verbal and written communication and interpersonal skills.
• Proficient with Microsoft Office; LX or ERP knowledge preferred.
• Salesforce experience preferred; entrepreneurial energy and strong work ethic.
• Flexible schedule to support western regions, core hours 10 AM–6:30 PM (Mon–Fri).

Responsibilities

• Make outbound calls to qualify and generate project leads for Field Sales.
• Track projects and leads; maintain accurate CRM updates.
• Establish and maintain relationships with existing and new customers.
• Assess service and product needs for customers; propose solutions.
• Serve as SPOC to field sales reps in the assigned territory.

Skills

Customer service

Sales experience

Communication skills

CRM knowledge

Microsoft Office

ERP systems

Salesforce experience

Negotiation

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Salesforce

Microsoft Office

LX ERP

Job description

Inside Sales Representative will be responsible for proactive (outbound) customer calls to qualify and generate 'clean' project leads for Field Sales team. Responsibilities include project and lead tracking, establish and maintain customer relationships, determine service and product needs for both existing and new customers, accurate and timely updates to CRM system.

Our desire is to find a candidate who is looking for an entry into Formica field sales. This position will quickly prepare a motivated candidate with the skill and industry knowledge needed for an outside field sales opportunity within North America.

Qualified candidates must have a High School Diploma or GED. Bachelor's degree preferred. Must have 2 - 5 years of customer service or sales experience. Required skills and experience also include:

• Able to function as Single Point of Contact (SPOC) to field sales representatives in an assigned territory
• Excellent communication (verbal and written) and interpersonal skills
• Negotiation and analytical skills required.
• Selected candidate must be proficient with Microsoft Office applications. Knowledge of LX or another ERP system preferred.
• Salesforce experience preferred
• Entrepreneurial spirit, high energy, enthusiasm, and strong work ethic.
• Candidates must be available to work a flexible work schedule to support western sales regions with the core hours of M-F, 10 AM - 6:30 PM.

An Equal Employment Opportunity/Affirmative Action Employer, M/F/Disability/Vets.

Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.