Inside Sales Pro: Elevate Orders & Partnerships

Intercity Packers Ltd.; Newark (DE); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Profit sharing & 401(k)

Wellness reimbursement

Benefits starting day one

Job summary

Gordon Food Service in Newark, DE is hiring an Inside Sales Representative to serve as the liaison between outside sales, internal teams, and customers. You will manage customer orders, communicate stock updates and substitutions, and help optimize delivery scheduling in a fast-paced environment.

The role emphasizes building strong customer relationships, leveraging e‑commerce technologies and CRM tools, and contributing to overall sales success.

Qualifications

• High school diploma or equivalent required.
• Two years of customer service experience or equivalent.
• Experience with CRM and e‑commerce tools is a plus.

Responsibilities

• Manage customer orders and coordinate with customers on substitutions.
• Communicate regarding out-of-stocks and substitutions.
• Strengthen customer relationships and use e-Commerce tools.
• Schedule exception deliveries and process credits when appropriate.

Skills

Customer service

Communication skills

CRM software

Order management

Education

High school diploma or equivalent

Tools

CRM software

E-commerce tools

Job description

Gordon Food Service in Newark, DE is hiring an Inside Sales Representative to serve as the liaison between outside sales, internal teams, and customers. You will manage customer orders, communicate stock updates and substitutions, and help optimize delivery scheduling in a fast-paced environment.

The role emphasizes building strong customer relationships, leveraging e‑commerce technologies and CRM tools, and contributing to overall sales success.