Inside Sales Pro — Drive Customer Success & Growth

Phase2 Technology; Newark (DE); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Wellness reimbursement

Profit sharing & 401(k) with company‑m

Company match

Job summary

Gordon Food Service is seeking an Inside Sales Representative in Newark, DE. You will serve as a liaison between outside sales, partners, and existing customers, managing orders and improving customer satisfaction.

Responsibilities include handling out-of-stocks, substitutions, delivering exceptional service, and using e-commerce tools to support sales goals. A high school diploma and 2 years of customer service experience are required.

Qualifications

• High school diploma or equivalent required.
• Two years of previous customer service experience or an equivalent combination of education, training, and experience.
• Experience with order management and e‑commerce tools is a plus.

Responsibilities

• Manage customer orders and coordinate with outside sales and partners.
• Communicate with customers regarding out-of-stocks and substitution options.
• Strengthen customer relationships and use e‑Commerce technologies to assist selling.
• Schedule exception deliveries and determine credits for customers when appropriate.

Skills

Customer service

Communication

CRM

Education

High school diploma or equivalent

Tools

CRM

Job description

Gordon Food Service is seeking an Inside Sales Representative in Newark, DE. You will serve as a liaison between outside sales, partners, and existing customers, managing orders and improving customer satisfaction.

Responsibilities include handling out-of-stocks, substitutions, delivering exceptional service, and using e-commerce tools to support sales goals. A high school diploma and 2 years of customer service experience are required.