Inside Sales Pro: Customer Solutions & Upsell

FERGUSON; Cincinnati (OH); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Dental & vision coverage

401(k) with company match

Paid time off

Employee discounts

Job summary

Ferguson Enterprises in Cincinnati, OH, is hiring Inside Sales Representatives to support customers, quote products, and coordinate deliveries. You will work with sales teams to determine the best products and provide timely, accurate quotations.

The role emphasizes upselling, CRM proficiency, and building strong customer relationships in a fast-paced environment. Competitive pay and comprehensive benefits are offered.

Qualifications

• 0-3 years of sales and/or customer service experience preferred.
• Experience in plumbing, HVAC, or other trades is a plus.
• Strong sales skills including upselling and quick decision making.
• Able to adapt in a fast-paced environment and follow through on commitments.

Responsibilities

• Collaborate with Sales to identify best products and solutions for customers.
• Provide personalized service with timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls and address customer questions or concerns.

Skills

Sales experience

Customer service

CRM proficiency

Microsoft Office

Communication

Relationship building

Tools

CRM software

Phone system

Job description

Ferguson Enterprises in Cincinnati, OH, is hiring Inside Sales Representatives to support customers, quote products, and coordinate deliveries. You will work with sales teams to determine the best products and provide timely, accurate quotations.

The role emphasizes upselling, CRM proficiency, and building strong customer relationships in a fast-paced environment. Competitive pay and comprehensive benefits are offered.