Inside Sales Pro: Customer-Centric Builder Solutions

Foundation Building Materials, LLC; Hillside (NJ); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

HSA/ FSA plans

Voluntary Life and AD&D Insurance

Critical illness, Hospital Indemnity,

Accident Coverage

Legal Insurance Plan

401(k) with company match

Career path designed with you in mind

Descripción de la vacante

Foundation Building Materials, LLC is seeking an Inside Sales professional to build strong customer relationships from the front counter to tailored solutions.

You will provide product knowledge, generate quotes, and assist walk-in customers while coordinating orders, pricing, and data entry in internal systems. The role supports showroom operations and logistics, including freight coordination and inventory management.

Formación

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to multitask and manage time effectively to achieve outcomes.
• Familiarity with Windows operating systems.
• Forklift experience/training in warehouse environment.

Responsabilidades

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide product knowledge and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product knowledge and manage project documentation.
• Coordinate deliveries with Operations staff and procure special products.
• Attend all required sales trainings and company programs.
• Support Safety, Customer Focus, Teamwork, Integrity values and other duties as assigned.

Conocimientos

Customer service

Sales support

Order entry

Inventory coordination

Cash handling

Product knowledge

Educación

High school diploma or equivalent

2+ years inside sales experience

Excellent verbal communication

Multitasking and time management

Familiarity with Windows OS

Forklift experience/training

Herramientas

Billing software

Project tracking software

Windows OS

Descripción del empleo

Foundation Building Materials, LLC is seeking an Inside Sales professional to build strong customer relationships from the front counter to tailored solutions.

You will provide product knowledge, generate quotes, and assist walk-in customers while coordinating orders, pricing, and data entry in internal systems. The role supports showroom operations and logistics, including freight coordination and inventory management.