Inside Sales Pro: Building Materials & Customer Solutions

ABC Supply Interiors, formerly L&W Supply; Lakeland (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Employee assistance program

Disability insurance

Life insurance

Flexible spending

Paid vacation and holidays

Paid sick days

Job summary

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers with their building material purchases and provide expert product knowledge. From greeting customers to finalizing sales, you will deliver outstanding service and grow long-term relationships.

Responsibilities include advising on product features, coordinating deliveries, supporting sales strategies, and up-selling appropriate items. A positive, team-oriented attitude and good communication skills are essential.

Qualifications

• 1-2 years’ experience with interior building products is preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.
• Bilingual - Spanish speaking is preferred but not required.

Responsibilities

• Assist customers in developing ABC Supply Interiors solutions to meet their needs.
• Discuss features and benefits of products and services.
• Establish rapport with new customers and nurture relationships with long term customers.
• Solicit feedback from customers on products and services.
• Coordinate delivery requests to ensure efficiency and customer satisfaction.
• Assist in the development of branch sales plan and strategy.
• Assist in the design and execution of merchandising strategy.
• Determine customers’ needs and recommend appropriate products and solutions, up-selling additional products and supplies for each job.
• Answer incoming phone calls and emails to assist customers in a timely manner.
• Accepting payment and applying it to the appropriate customer account.
• Arrange with the warehouse for customer product pickup.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Skills

Interior building products

Communication

Time management

Basic computer skills

Bilingual Spanish

Job description

ABC Supply Interiors is seeking an Inside Sales Associate to assist customers with their building material purchases and provide expert product knowledge. From greeting customers to finalizing sales, you will deliver outstanding service and grow long-term relationships.

Responsibilities include advising on product features, coordinating deliveries, supporting sales strategies, and up-selling appropriate items. A positive, team-oriented attitude and good communication skills are essential.