Inside Sales Pro — Construction Materials

Foundation Building Materials; Columbus (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/ FSA plans

401(k) with company match

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success across the US and Canada.

As part of FBM, you’ll handle quotes, orders, and inquiries, support showroom operations, and help coordinate deliveries. Competitive pay and comprehensive benefits accompany a full-time role with growth potential in a dynamic

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise and manage documentation for large projects.
• Coordinate deliveries with Operations staff and purchase/deliver special products.
• Attend required meetings and training programs.
• Support Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice.

Skills

Inside sales experience

Verbal communication

Telephone manners

Windows OS familiarity

Forklift experience

Education

High school diploma or equivalent

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales Professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success across the US and Canada.

As part of FBM, you’ll handle quotes, orders, and inquiries, support showroom operations, and help coordinate deliveries. Competitive pay and comprehensive benefits accompany a full-time role with growth potential in a dynamic