Inside Sales Pro — Compassionate Funeral Service

Service Corporation International; West Covina (CA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Health Savings Account

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

Service Corporation International in West Covina, CA is hiring an Inside Sales professional to serve families with compassionate, personalized cemetery and pre-need arrangements. You will generate leads, present options, and manage follow-ups to ensure client satisfaction.

The role emphasizes building trust-based relationships with families, coordinating with funeral directors, and delivering high-quality service.

Qualifications

• Education: High school diploma or equivalent; 1-2 years of college or equivalent experience.
• Experience: 1-2 years in customer service or sales preferred.
• Licenses: Driver’s license with acceptable driving record; insurance license if required.
• Skills: Empathy, effective communication, bilingual (English/Spanish).

Responsibilities

• Lead generation: prospect for 1-2 hours daily.
• Obtain referrals from families served.
• Explain and present to families.
• Maintain activity logs to monitor productivity.
• Collaborate with funeral directors and staff to ensure seamless service.
• Build trust-based relationships to earn referrals.
• Prepare for appointments and handle tasks with professionalism.
• Follow up on inquiries promptly and respectfully.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High school diploma or equivalent

1-2 years of college or equivalent education

Job description

Service Corporation International in West Covina, CA is hiring an Inside Sales professional to serve families with compassionate, personalized cemetery and pre-need arrangements. You will generate leads, present options, and manage follow-ups to ensure client satisfaction.

The role emphasizes building trust-based relationships with families, coordinating with funeral directors, and delivering high-quality service.