Inside Sales Pro: Building Materials & Mouldings

Woodgrain; Lancaster (Lancaster County); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Base pay & commission

Career advancement opportunities

Medical insurance

Vision insurance

Dental insurance

PTO and holidays

401(k) with company match

Job summary

Woodgrain is seeking an Inside Sales Representative to support branch sales efforts, convert inquiries into sales, and communicate delivery dates. The role emphasizes building relationships with customers by phone, quoting, and processing orders with accuracy.

Ideal candidates have an associate degree or higher and 3–5 years of related experience, with proficiency in Excel, Word, Outlook, and PowerPoint. Base pay with commission offered; company benefits include insurance and 401(k).

Qualifications

• Associate's degree or equivalent from a two-year college or technical school.
• Bachelor's degree preferred.
• 3-5 years' related experience and/or training; or equivalent combination of education and experience

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Quote prices and prepare sales orders for orders obtained.
• Make outbound sales calls based on activity plans from Sales Manager or GM.
• Develop and maintain customer relationships.
• Estimate delivery dates based on product knowledge and schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of changes to promised delivery dates.

Skills

Customer service

Relationship building

Time management

Problem solving

Multi-tasking

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Woodgrain is seeking an Inside Sales Representative to support branch sales efforts, convert inquiries into sales, and communicate delivery dates. The role emphasizes building relationships with customers by phone, quoting, and processing orders with accuracy.

Ideal candidates have an associate degree or higher and 3–5 years of related experience, with proficiency in Excel, Word, Outlook, and PowerPoint. Base pay with commission offered; company benefits include insurance and 401(k).