Inside Sales Pro — Building Materials & Customer Solutions

Woodgrain; Orlando (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

Paid time-off (PTO) and holidays

401(k) Retirement Plan with company 60

Career advancement opportunities

Job summary

Woodgrain is seeking an Inside Sales Representative to support branch sales in Davenport/Orlando, FL. You will handle inquiries, quote and promote building materials, and coordinate delivery dates while maintaining strong customer relationships by phone.

The role emphasizes navigating objections, processing orders, and updating customers on delivery. A background in sales with strong computer skills and a customer-service mindset is essential for success in this fast-growing team.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school; Bachelor's degree preferred.
• 3–5 years' related experience and/or training; or equivalent combination of education and experience.
• Proficient with Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quote prices, and prepare sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.
• Additional duties may be assigned.

Skills

Customer service

Relationship building

Proficient computer skills

Multi-project management

Education

Associate's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Woodgrain is seeking an Inside Sales Representative to support branch sales in Davenport/Orlando, FL. You will handle inquiries, quote and promote building materials, and coordinate delivery dates while maintaining strong customer relationships by phone.

The role emphasizes navigating objections, processing orders, and updating customers on delivery. A background in sales with strong computer skills and a customer-service mindset is essential for success in this fast-growing team.