Inside Sales Pro: Build Relationships & Grow Solutions

igus Inc.; Rumford (RI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive base salary with ongoing增长

Co. paid HSA medical plan

Co. paid Dental

Co. paid Life

Supplemental Life Insurance

Vision Insurance

Short and Long Term Disability Insur

Retirement with Company contributions

20 Paid Time Off days per year

9 holidays

Subsidized lunch on-site

Job summary

igus Inc. in Rumford, RI is seeking an enthusiastic Inside Sales Representative to join our team. You will help customers, understand their needs, and recommend products while delivering outstanding service and building long-term relationships.

You'll work with a collaborative team, learn our products, and use Salesforce to manage inquiries, quotes, and orders. A background in customer service or sales is preferred, with strong communication and organization skills.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in customer service, inside sales, retail sales, account management, or another customer-facing role preferred.
• Excellent communication and interpersonal skills.
• Strong organization and time management skills.
• Comfortable learning new products and explaining them to customers.
• Experience with Salesforce or another CRM system is a plus.
• Proficiency with Microsoft Office.
• Positive attitude, willingness to learn, and strong problem-solving skills.
• Reliable, dependable, and team-oriented.

Responsibilities

• Build and maintain relationships with new and existing customers through phone, email, and virtual meetings.
• Learn about our products and confidently recommend solutions based on customer needs.
• Respond to customer questions about products, pricing, availability, and delivery timelines.
• Prepare quotes and follow up with customers to ensure an excellent experience.
• Identify opportunities to grow existing customer relationships.
• Conduct virtual product presentations when needed.
• Work closely with teammates to ensure customers receive exceptional service.
• Keep customer information up to date using our CRM system.

Skills

Customer service

Inside sales

Account management

Communication skills

Time management

Learning new products

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

igus Inc. in Rumford, RI is seeking an enthusiastic Inside Sales Representative to join our team. You will help customers, understand their needs, and recommend products while delivering outstanding service and building long-term relationships.

You'll work with a collaborative team, learn our products, and use Salesforce to manage inquiries, quotes, and orders. A background in customer service or sales is preferred, with strong communication and organization skills.