Inside Sales Person

Elliott Electric Supply; Springdale (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Elliott Electric Supply is seeking a customer-focused sales support professional to interface with customers, process orders, quote prices, and communicate delivery terms and payment options. The role includes developing existing accounts and marketing product lines with value-added services.

The position emphasizes accurate data entry, product knowledge, and strong problem-solving to maintain profitability and customer satisfaction across calls and orders.

Qualifications

• High school diploma with minimum 2 years related experience preferred.
• Perform basic mathematical calculations to complete tasks (margins).
• Use sound judgment, listening and problem solving to analyze customer problems and recommend actions.
• Product and application knowledge essential.
• PC proficiency for data entry and utilization of Microsoft Office applications.

Responsibilities

• Interface with customers to process orders and inquiries, quote prices, provide delivery specs and payment terms, and offer substitute products where applicable.
• Develop new and current customer accounts by marketing product lines and offering value-added services and availability information.
• Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details; process telephone orders quoting product, prices, delivery specs and payment terms; negotiate quotes based on volume and marketplace profitability.

Skills

Customer service

Sales support

Problem solving

Communication

Math basics

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers.Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

Qualifications:

High school diploma with minimum 2 years related experience preferred. Perform basic mathematical calculations required to accurately complete assigned tasks (i.e. margins). Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action. Product and application knowledge essential. PC proficiency for data entry and utilization of Microsoft Office applications.

Physical Requirements: Ability to sit for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.