Inside Sales Person

Elliott Electric Supply; Jonesboro (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading electrical supply company in Jonesboro, Arkansas, is seeking a candidate responsible for interfacing with customers to process orders and inquiries. The role requires a high school diploma and a minimum of 3 years of experience, emphasizing customer service and problem-solving skills. Candidates should have knowledge of the electrical industry and proficiency with Microsoft Office. This position offers opportunities for growth within a dynamic team environment.

Qualifications

• Minimum 3 years related experience preferred.
• Product and application knowledge essential.
• PC proficiency for data entry.

Responsibilities

• Interface with customers to process orders and inquiries.
• Negotiate and establish sales quotes based on volume.
• Maintain current customer information including sales contracts.

Skills

Customer service

Problem solving

Mathematical calculations

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers.Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

Qualifications:

High school diploma with minimum 3 years related experience preferred. Perform basic mathematical calculations required to accurately complete assigned tasks (i.e. margins). Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action. Product and application knowledge essential. PC proficiency for data entry and utilization of Microsoft Office applications. Must have knowledge of the electrical industry and primary components that are installed daily.

Physical Requirements: Ability to sit for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.