Inside Sales Person

Elliott Electric Supply; Casa Grande (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading electrical supply company in Casa Grande, Arizona, is seeking a dedicated customer service representative. This role involves interfacing with customers to process orders, provide quotes, and maintain customer accounts. Key responsibilities include developing customer relationships, offering product information, and supporting sales representatives. The ideal candidate will have a high school diploma, experience in customer service, and proficiency in Microsoft Office. Applicants must possess strong problem-solving skills and be able to perform basic math calculations.

Qualifications

• Minimum 2 years of related experience preferred.
• Ability to perform basic mathematical calculations.
• PC proficiency for data entry and use of Microsoft Office applications.

Responsibilities

• Interface with customers to process orders and inquiries.
• Develop new and current customer accounts through marketing.
• Maintain current customer information, sales contracts, and more.

Skills

Customer relationship management

Sales support

Mathematical calculations

Product knowledge

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers.Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

Qualifications:

High school diploma with minimum 2 years related experience preferred. Perform basic mathematical calculations required to accurately complete assigned tasks (i.e. margins). Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action. Product and application knowledge essential. PC proficiency for data entry and utilization of Microsoft Office applications.

Physical Requirements: Ability to sit for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.