Inside Sales Person

Elliott Electric Supply; Arlington (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Elliott Electric Supply in Arlington, Texas, is seeking a dedicated customer service representative to interface with customers for order processing and inquiry handling. The position requires a high school diploma and at least 2 years of related experience.

Candidates must have strong problem-solving skills, basic mathematical proficiency, and be proficient in Microsoft Office. The role involves developing customer accounts, negotiating sales quotes, and providing delivery and payment terms.

Qualifications

• High school diploma with minimum 2 years related experience preferred.
• Ability to perform basic mathematical calculations accurately.
• Proficient in PC usage for data entry and Microsoft Office.

Responsibilities

• Interface with customers to process orders and inquiries.
• Develop new and current customer accounts by marketing products.
• Negotiate and establish sales quotes based on volume.

Skills

Customer service

Problem solving

Basic mathematical calculations

Product knowledge

PC proficiency

Education

High school diploma

Tools

Microsoft Office

Job description

Primarily responsible for interfacing with customers to process orders and inquiries through quoting product prices, providing delivery specifications and payment terms and by offering substitute products where applicable. May be assigned to one or more Outside Sales Representatives, providing sales support and customer service for specific customers. Develop new and current customer accounts by marketing company product lines and offering value-added services and availability information to callers. Maintain current customer information including sales contracts, bonded inventory requirements, contract terms and other pertinent account details. Process telephone orders by quoting product, prices, delivery specifications and payment terms and by offering substitute products where appropriate. Negotiate and establish sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.

Qualifications

High school diploma with minimum 2 years related experience preferred. Perform basic mathematical calculations required to accurately complete assigned tasks (i.e. margins). Use sound judgment, listening and problem solving skills to analyze customer problems and to recommend the proper course of action. Product and application knowledge essential. PC proficiency for data entry and utilization of Microsoft Office applications.

Physical Requirements

Ability to sit for prolonged periods of time. Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.