Inside Sales Specialist

Midvale Industries; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Midvale Industries is seeking a results-driven sales professional to generate revenue by soliciting and obtaining new accounts. You will serve customers by providing product and service information, resolving issues, and preparing quotations with pricing and delivery details.

Responsibilities include developing opportunities, researching potential accounts, building relationships, and supporting the Outside Sales Team.

Qualifications

• Strong sales and prospecting skills are required.
• Attention to detail and accuracy are essential.
• Excellent verbal and written communication are required.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Generates revenue by soliciting and obtaining new accounts.
• Serves customers by providing product and service information and resolving problems.
• Develops sales opportunities by researching potential accounts and building relationships.
• Prepares quotations with pricing, availability and delivery information.
• Supports Outside Sales Team with customer service and documentation.

Skills

Sales skills

Prospecting

Attention to detail

Communication skills

Time management

Computer literacy

Education

High school diploma

Mechanical aptitude

Technical aptitude

Tools

CRM software

MS Office

Job description

Generates revenue by soliciting and obtaining new accounts. Serves customers by providing product and service information, resolves product and service problems.

Responsibilities:

• Must be knowledgeable of all products; updates job knowledge by studying new product descriptions
• Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building relationship; providing technical information and explanations; preparing quotations providing pricing, availability and delivery information
• Grows accounts by checking customer’s buying history; suggesting related and new items; explaining technical features and advantages
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause; providing the best solution to solve the problem; expedite the correction and following up to ensure resolution
• Communicate with customer either by phone, electonically, or face to face
• Responds promptly to customer inquires
• Assesses competitors by analyzing and summarizing competitor information and trends, identifying sales opportunities
• Communicate with and support Outside Sales Team members with the assistance of Customer Service
• Scan associated documents to sales order and/or quote
• Protects companies value by keeping information confidential
• Assist with annual physical inventory

Qualifications:

• Minimum education required is a high school diploma, mechanical and technical aptitude helpful
• Strong sales and prospecting skills
• Excellent attention to detail and accuracy
• Strong communication, both verbal and written
• Must be able to maintain a positive attitude while working with customers, vendors and coworker so to build a sound, long-lasting relationships
• Ability to work independently and carry out assignments to completion within given instructions and guidelines
• Ability to multi-task, priorities and manage time effectively and be able to respond to different types of personalities
• Knowledge of relevant computer applications