Inside Sales—Mid-Market Retention & Growth

Centrilogic; North Carolina; Remote; USD 50,000 - 80,000; Full time

Job summary

Centrilogic is seeking an Inside Sales Representative to manage, retain, and grow a defined book of 75–100 mid-market customers. The role emphasizes retention, renewals, and collaboration with customer success, technical resources, and marketing to drive measurable results.

You will engage virtually to conduct product demos, qualify opportunities, and coordinate with outside sales for expansion. Strong CRM and sales engagement tools are preferred, with a focus on revenue retention.

Qualifications

• 2+ years of B2B inside sales experience, preferably in MSP/VAR/SaaS environments.
• Strong understanding of IT services including cloud, managed infrastructure, security, and backup/disaster recovery.
• Comfortable conducting business virtually via video calls, phone, and email.
• Proficient with CRM systems (Salesforce, HubSpot, etc.) and sales engagement tools (SalesLoft).
• Excellent communication, organization, and consultative selling skills.
• Ability to translate technical concepts into business value for customers.

Responsibilities

• Manage a book of ~75–100 assigned mid-market customers.
• Monitor account health, renewal dates, usage trends, and customer satisfaction.
• Maintain accurate and timely forecasting, pipeline management, and activity tracking in Salesforce.
• Drive revenue retention through outreach to clients using managed services, cloud, cybersecurity, DRaaS/BaaS, and project services.

Skills

B2B Inside Sales

MSP/VAR/SaaS

CRM proficiency

Salesloft usage

Tools

Salesforce

HubSpot

SalesLoft

Job description

Centrilogic is seeking an Inside Sales Representative to manage, retain, and grow a defined book of 75–100 mid-market customers. The role emphasizes retention, renewals, and collaboration with customer success, technical resources, and marketing to drive measurable results.

You will engage virtually to conduct product demos, qualify opportunities, and coordinate with outside sales for expansion. Strong CRM and sales engagement tools are preferred, with a focus on revenue retention.